Quantel subscribe to SmallWorldChat
January 25, 2006
Quantel are world leaders in post production, graphics and broadcast technology around the globe.SmallWorldChat would like to welcome Quantel to what we hope to be a long and sucessful partnership ! With the help of the SmallWorldChat webservice they intend to enhance their customer support resources by providing multilingual online communications between customers and the engineers in their 24 hour support helpdesk.
Engineers will be able to communicate with customers all over the world in their native language, which is something that has hindered the level of support they have been able to offer some overseas customers from their uk based 24 hour support helpdesk in the past.
SmallWorldChat is capable of bridging these gaps and with a multi-national company such as Quantel utilising our service we hope that it is able to prove it's worth in a support environment where customers expect results, and fast!
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